using System.Collections.Generic;

namespace Disco.Plugins.ServiceTracker.Models
{
    public class ServiceTrackerConfig
    {
        public List<PriorityLevel> Priorities { get; set; }
        public List<DeviceLocation> Locations { get; set; }
        public List<string> StatusOptions { get; set; }
        public List<TechEntry> Technicians { get; set; }
        public bool AutoCreateTicketsForNewJobs { get; set; }
        public string DefaultPriorityId { get; set; }
        public string DefaultLocationId { get; set; }
        public int DashboardRefreshSeconds { get; set; }
        public string DiscoBaseUrl { get; set; }
        public int DetailInactivitySeconds { get; set; }
        public GoogleSheetConfig GoogleSheet { get; set; }

        public ServiceTrackerConfig()
        {
            Priorities = new List<PriorityLevel>();
            Locations = new List<DeviceLocation>();
            StatusOptions = new List<string>();
            Technicians = new List<TechEntry>();
            AutoCreateTicketsForNewJobs = true;
            DashboardRefreshSeconds = 60;
            DetailInactivitySeconds = 300;
            DiscoBaseUrl = "http://disco:9292";
        }

        public static ServiceTrackerConfig CreateDefault()
        {
            return new ServiceTrackerConfig
            {
                Priorities = new List<PriorityLevel>
                {
                    new PriorityLevel { Id = "critical", Name = "Critical", Color = "#DC3545", SortOrder = 1, SlaHours = 4, Description = "System down, no workaround" },
                    new PriorityLevel { Id = "high", Name = "High", Color = "#FD7E14", SortOrder = 2, SlaHours = 8, Description = "Major impact, workaround available" },
                    new PriorityLevel { Id = "medium", Name = "Medium", Color = "#FFC107", SortOrder = 3, SlaHours = 24, Description = "Moderate impact" },
                    new PriorityLevel { Id = "low", Name = "Low", Color = "#28A745", SortOrder = 4, SlaHours = 72, Description = "Minor issue, no urgency" },
                    new PriorityLevel { Id = "scheduled", Name = "Scheduled", Color = "#6C757D", SortOrder = 5, SlaHours = 0, Description = "Planned work, no SLA" }
                },
                Locations = new List<DeviceLocation>
                {
                    new DeviceLocation { Id = "it-office", Name = "IT Office", Icon = "&#x1F4BB;", Color = "#337AB7", IsDefault = true },
                    new DeviceLocation { Id = "with-user", Name = "With User", Icon = "&#x1F464;", Color = "#5CB85C" },
                    new DeviceLocation { Id = "at-repairer", Name = "At Repairer", Icon = "&#x1F527;", Color = "#F0AD4E" },
                    new DeviceLocation { Id = "in-transit", Name = "In Transit", Icon = "&#x1F69A;", Color = "#5BC0DE" },
                    new DeviceLocation { Id = "storage", Name = "Storage/Spare Pool", Icon = "&#x1F4E6;", Color = "#777777" },
                    new DeviceLocation { Id = "disposed", Name = "Disposed/Written Off", Icon = "&#x274C;", Color = "#999999" }
                },
                StatusOptions = new List<string>
                {
                    "Triaging", "In Progress", "Awaiting Parts", "Awaiting User",
                    "Awaiting Vendor", "On Hold", "Ready for Return", "Escalated", "Resolved"
                },
                Technicians = new List<TechEntry>
                {
                    new TechEntry { Id = "jess", DisplayName = "Jess Rogerson", DiscoUserIds = new List<string> { "Curric\\st00913", "Curric\\09488098" }, Email = "Jessica.Rogerson@education.vic.gov.au" },
                    new TechEntry { Id = "ruby", DisplayName = "Ruby Stolica", DiscoUserIds = new List<string> { "curric\\st02201" }, Email = "Ruby.Stolica@education.vic.gov.au" },
                    new TechEntry { Id = "gaby", DisplayName = "Gaby Aughton", DiscoUserIds = new List<string> { "Curric\\09279223" }, Email = "Gabrielle.Aughton@education.vic.gov.au" },
                    new TechEntry { Id = "other", DisplayName = "Other", DiscoUserIds = new List<string>(), Email = "" }
                },
                AutoCreateTicketsForNewJobs = true,
                DefaultPriorityId = "medium",
                DefaultLocationId = "it-office",
                DashboardRefreshSeconds = 60,
                DetailInactivitySeconds = 300,
                DiscoBaseUrl = "http://disco:9292",
                GoogleSheet = new GoogleSheetConfig
                {
                    Enabled = false,
                    SpreadsheetId = "1w9rVblDVyDMVedjx9tjuLoNv1w6_pfo8GC6R9uu8lXc",
                    GId = "170394795",
                    RefreshMinutes = 15,
                    ColTimestamp = 0, ColEmail = 1, ColDeviceName = 2,
                    ColLocation = 3, ColIssue = 4, ColPriority = 5,
                    ColStatus = 6, ColAssignedTo = 7,
                    HeaderRows = 1
                }
            };
        }
    }

    public class PriorityLevel
    {
        public string Id { get; set; }
        public string Name { get; set; }
        public string Color { get; set; }
        public int SortOrder { get; set; }
        public int SlaHours { get; set; }
        public string Description { get; set; }
    }

    public class DeviceLocation
    {
        public string Id { get; set; }
        public string Name { get; set; }
        public string Icon { get; set; }
        public string Color { get; set; }
        public bool IsDefault { get; set; }
    }

    public class GoogleSheetConfig
    {
        public bool Enabled { get; set; }
        public string SpreadsheetId { get; set; }
        public string GId { get; set; }
        public int RefreshMinutes { get; set; }
        public int ColTimestamp { get; set; }
        public int ColEmail { get; set; }
        public int ColDeviceName { get; set; }
        public int ColLocation { get; set; }
        public int ColIssue { get; set; }
        public int ColPriority { get; set; }
        public int ColStatus { get; set; }
        public int ColAssignedTo { get; set; }
        public int HeaderRows { get; set; }

        public GoogleSheetConfig()
        {
            RefreshMinutes = 15;
            HeaderRows = 1;
        }
    }
}